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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Calle Guerrero Sm1 Mza 17 Playa Norte, Isla Mujeres, Mexico, 77400

Ixchel Beach Hotel features luxurious amenities and outstanding service at Playa Norte. This beachfront hotel, rated 5 stars, offers family-friendly accommodations and an informal dining experience with ocean views at Kalak Restaurant and Bar.

Rooms & Amenities

Rooms at Ixchel Beach Hotel provide a variety of options, including spacious beachfront suites and three-bedroom penthouses with stunning views of Playa Norte. Each accommodation includes air conditioning, Wi-Fi, and modern decor, ensuring a comfortable stay whether for families or couples. The hotel emphasizes easy access to beachside and sunset vistas.

Dining Options

Kalak Restaurant and Bar serves a casual menu with flavors representative of Quintana Roo, available for breakfast, lunch, and dinner. The bar offers a selection of cocktails and tropical drinks unique to the Caribbean. Guests can dine on the outdoor terrace with views of the beach.

Leisure & Fitness

Ixchel Beach Hotel features two outdoor swimming pools and easy beach access for leisure activities. Guests can enjoy snorkeling at nearby reefs or relax while watching sunsets over the Caribbean waters. Additionally, the hotel provides a gym to maintain fitness routines.

Services & Local Area

The hotel provides a 24-hour reception and concierge services to assist guests with their needs. A variety of shops are located within a short five-minute walk, offering souvenirs and local crafts. Overall, Ixchel Beach Hotel ensures a welcoming environment tailored to guest comfort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
475 sq. feet 
Bed options:
2 Double beds
Pool view
Shower
Air conditioning
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One-Bedroom Beachfront King Suite
Max:
2 persons
1135 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Ocean One-Bedroom King Suite
Max:
2 persons
1135 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Isla Mujeres 1.9 mi
Airports
Isla Mujeres (ISJ) 1.2 mi
Cancun (CUN) 21.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Golf course
  • Fishing

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu
  • Children's play area

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • AM/FM alarm clock
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Location

Calle Guerrero Sm1 Mza 17 Playa Norte, Isla Mujeres, Mexico, 77400
Map view
Calle Guerrero Sm1 Mza 17 Playa Norte, Isla Mujeres, Mexico, 77400
Nearby
Beach
Playa Norte
1700 ft
El Centro
1600 ft
Church
Parroquia Inmaculada Concepcion
1900 ft
Av Rueda Medina 78
Playa Sol
1300 ft
Tripper
1100 ft
Playa El Cocal
1300 ft
Zazil-ha
Green Demon Beach Club
1100 ft
Centro - Supmza. 001
Punta Norte Lighthouse
800 ft
Beach
Playa Centro
1600 ft
Isla Mujeres
Hermosa Caleta
1500 ft
Restaurants
Restaurante Abuelos
900 ft
Av. Guerrero Lot 8
Lola Valentina
600 ft
Avenida Miguel Hidalgo
TUTURREQUE by Playa Arena
200 ft
Avenida Miguel Hidalgo Colonia Centro
Mayan Beach Club Restaurant & Tequileria
1600 ft
Avenida Rueda Medina Playa Norte
Tarzan
1200 ft
Playa Norte
North Garden
1300 ft
Carlos Lazo 14
Jax Bar & Grill
1100 ft
Av. Adolfo Lopez Mateos Mz.01 Lote 42 Col. Centro
Fredy's
600 ft
Avenida Hidalgo
Asia Caribe
700 ft
North Hidalgo at Plaza Almendros Colonia Centro
Sabor
700 ft
Ave Adolfo Lopez Mateo Hotel Privilege Aluxes

Reviews and Ratings <br />

Feedback from previous guests about their experience.
90%
loved the resort and would return for another relaxing stay
Stunning beach views
Responsive staff
Firm mattresses
No loungers on balcony
9.0/10
Perfect
Rooms
9.2
Location
10.0
Service
9.2
Dining
7.6
Guest reviews
9.0/10
based on 5 reviews
8.8
8.8/10 based on 756 reviews
Andrew
United States of America, January  2025
9.2/10

My stay at Ixchel Beach Hotel was absolutely delightful, with a fantastic beachfront location and spacious, clean rooms. The staff really made a difference with their attentive service. The dining options were great, though a bit limited, and the beach area was beautiful and not overcrowded. Overall, it was an excellent value for a relaxing getaway.

Rooms
9.0
The rooms were spacious, clean, and had well-working air conditioning. We loved the ocean view suite with a full kitchen.
Service
10.0
Service was impeccable; the staff went above and beyond to ensure we had a great experience, especially at the beach and in the restaurant.
Location
10.0
The hotel is perfectly situated on beautiful Playa Norte and just a short walk from a variety of restaurants and shops.
Dining
8.0
Dining was enjoyable, although I would have loved more variety on the menu. Jax was a highlight with its reasonable prices and fresh fish.
Facilities
9.0
Facilities were well-maintained, especially the pool area and beach, providing a perfect space to relax.
Christopher
United States of America, December  2024
9.4/10

I had a wonderful stay at Ixchel Beach Hotel, where the atmosphere was perfect for relaxation. The beachfront condos offer breathtaking views and modern amenities. The service was exceptional, and Mariana at the front desk was a star! However, the beds were a bit too firm for my taste. Overall, it was a fantastic experience and a great value.

Rooms
9.0
The rooms were beautifully furnished and equipped with modern bathrooms. The wrap-around balcony provided stunning views of the turquoise water.
Service
10.0
The staff were incredibly accommodating and responsive, especially Mariana who quickly fulfilled our requests.
Location
10.0
The hotel is perfectly situated just steps from Playa Norte Beach and within walking distance to restaurants and shops along Hidalgo.
Dining
9.0
Breakfast at the hotel was a delicious choice, and there are plenty of nearby dining options offering great local flavors.
Facilities
9.0
The pool area was inviting, with a shallow end perfect for lounging and a beach area with dedicated chairs and umbrellas.
Stunning beach views
Firm mattresses
Patrick
United States of America, December  2024
9.4/10

Ixchel Beach Hotel exceeded our expectations with its welcoming atmosphere and attentive staff, while being perfectly situated near the beautiful North Beach. We thoroughly enjoyed our stay, especially the service from Chepo, who made our beach days so much more enjoyable. The rooms were lovely; however, a few amenities could enhance the experience. The beachfront views were simply breathtaking, making the visit memorable.

Rooms
10.0
Our one-bedroom beachfront penthouse was absolutely gorgeous, beautifully furnished, and had an amazing hot tub. It provided a stunning view of the ocean.
Service
10.0
The service was outstanding, with staff like Chepo going above and beyond to ensure we had a great time. They were always ready to assist and very accommodating.
Location
10.0
The location is fantastic, right on North Beach and within walking distance of a variety of restaurants and shops. We loved being so close to everything.
Dining
8.0
We enjoyed the dining options available, with great room service delivery and nearby dining experiences that offered plenty of variety.
Facilities
9.0
The hotel facilities, including the two pools and beach chairs, were clean and well-maintained, adding to the overall relaxation of our stay.
Warren
United States of America, October  2024
8.8/10

My stay at this resort was absolutely wonderful! The spacious rooms offered stunning views, and the staff truly made us feel special with their attentive service. The pool and beach areas were pristine and offered plenty of comfortable spots to relax. However, the dining experience had room for improvement, as the food quality wasn't quite what I had hoped for. Overall, this place is a fantastic value, especially for families.

Rooms
9.0
Our room was massive and well-equipped, including a full kitchen and an incredible balcony view. It was clean and maintained daily, making our stay very comfortable.
Service
10.0
The service here was outstanding! Each staff member, from the beach servers to the housekeeping staff, was helpful and friendly. They made sure every need was met promptly.
Location
10.0
This resort is perfectly situated right on the beach with easy access to local restaurants and attractions. It really enhanced our vacation experience.
Dining
6.0
While the hotel restaurant did provide room service, the food could use some improvement in taste and variety. It felt a bit average, which was disappointing.
Facilities
9.0
The pool area was fantastic, clean, and offered plenty of lounging options. The beach was also beautiful, making it a great spot to unwind.
Edwin
United States of America, September  2024
8.2/10

The hotel is beautifully situated right on the best beach on the island with stunning views. The rooms are spacious and well-equipped, making for a comfortable stay. While the hotel's beach staff was exceptional, the service at the front desk could use improvement. Also, the Wi-Fi situation was frustrating, particularly for families needing connectivity. Overall, it's a great place for both relaxation and family outings, but expect some bumps in service along the way.

Rooms
9.0
We stayed in a spacious two-bedroom condo that was not only gorgeous but also equipped with a full kitchen, which was perfect for our family. The balcony offered breathtaking views of the ocean.
Service
6.0
While most of the hotel staff were hardworking and pleasant, we did encounter some problems with the front desk who were less than accommodating regarding our internet issues.
Location
10.0
The hotel's location is ideal, right on North Beach and just a short walk from shops and restaurants. It really felt like the center of everything we wanted to do.
Dining
7.0
The on-site restaurant was okay but had long wait times. However, the convenience of being able to charge meals at nearby restaurants back to our room was a great perk.
Facilities
9.0
The beach and pool amenities were fantastic. Early morning cleaning of the beach helped create a pristine environment for lounging and enjoying the ocean.
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Rooms and Guests2 Guests, 1 Room